Pivot Thinking
Welcomes You
Enabling people and businesses to grow by improving communication,
interaction and process
About Us
Consulting with Purpose
We are a lean, agile, and authentic group of learning specialists who partner with businesses and organisations to transform their work environment through their most important asset, their people!
Our custom designed programs focus on identifying how people communicate and interact with each other and their customers through effective personality profiling techniques. Gaining a better understanding of how we communicate and how others respond is critical to building trust and developing an energetic and productive work environment.
We are as individual as our clients, and understand that a one-size-fits-all solution may only provide limited short-term benefits. We aspire to create a deep understanding of the people, the business, the environment and the customer to ensure our programs align to the clients needs and wants, delivering results and value.
Your success is our success! Contact us today to discuss how our programs can benefit your people and business.
What We Offer
Personality Profiling
Improve Communication and Interaction
Based on the proven DISC methodology, we provide our clients with information tailored to their business relating to their team's individual personality styles. Improve the way you communicate with others, and better understand what others are saying.
Productivity & Process Review
Partnering with You on Another Level
Our programs are designed to provide valuable feedback about the state of your company culture, your people engagement and your customer experience. Like any efficient machine, all of these elements need to work together, and occasionally need an inspection and service.
1-on-1 Coaching & Mentoring
Expert Guidance, Development and Support
We provide 1-on-1 coaching for clients and individuals who would benefit from continued support and development within a personal program. Our individual personality profiling programs can assist with improving elements of leadership and communication.
Our People
I have been described as 'passionate' by my colleagues and clients, a description which I wear with pride! I am passionate about people development, business success, and creating outstanding customer interactions. To me, being passionate means being fully committed, being completely engaged, and being an active part of my clients business from every view point.
I believe business success stems from people and process. My personal mantra comes from a quote from Tom Penske which reads, "Look after your people, who will look after your customers, who will look after your business". From my perspective, L&D is more than just creating and delivering training courses, it is about implementing people and process oriented learning systems, and finding to right solution to solve the problem.
John Kozlovic
I would like to start with my 'WHY'. Why is people development so important to me. I have always had an affiliation with psychology and moreover personality profiling. I can see the potential in everyone, when I see a client realise that potential it is beyond words how that makes me feel.
I am so passionate about people development, I have spent the last 15 years of my career learning and sharing on the matter. I like to think I share this with my own unique flare and a little humour.
A quote I like to remind myself about everyday is "The key to communication is to hear what is not being said!". If we can truly hear what is not being said in our interactions each day we would all be a lot wiser!
Jessica Otto
Contact Us
If you are looking for a different perspective on how to increase the efficiency of your business, the engagement of your people, or the experience of your customers, contact us for a no obligation and confidential chat.
